Role purpose:
Primarily responsible for the remote configuration and commissioning of customer solutions over the MSP, SD-WAN, Internet, IOT, Cloud and legacy core MPLS networks, the Provisioning chapter support the provisioning of Vodafone core IP & Data products, whilst also providing associated Remote Access, L1 L2 & L3 Testing and Customer Reporting requirements.
The job holder will be responsible for a subset of the above tasks / duties, based on their deployment within Provisioning chapter and as directed by their line manager, but may be required to adapt or assist with other aspects as operationally required. Additionally, manage customer orders, network designs, and carry out technical validation to ensure the integrity of network inventory, systems, and databases is maintained. Further there may be a requirement to support the delivery of key business or customer projects.
Note: SC Clearance (or eligibility) is a NOT mandatory requirement of this role
Key accountabilities and decision ownership:
- Configuration of customer networks over the Vodafone MSP platform, Internet network, SD-WAN and IOT whilst ensuring that all associated customer and network documentation is maintained, inclusive of standard and non-standard customer solutions.
Prior to customer utilisation, and in accordance with customer network design criteria, ensure quality assurance is maintained, and carry out pre and post configuration testing to ensure error free installation and performance (Layers 1, 2 & 3).
Validate Customer Design Documentation (CDD), and/or customer order for technical accuracy and viability, whilst ensuring that any discrepancies are reported through identified local processes
Carry out network configuration and associated activities in adherence to approved Local Work Instructions and configuration guidelines in order to ensure that the integrity of core networks, all systems, databases, and network inventory is maintained
Validate and carry out planned customer network changes both inside, and outside of departmental core working hours
Core competencies, knowledge and experience:
- Minimum of 5 years’ experience in the telecommunications field, demonstrating a strong background in data communications with a clear understanding of technologies and systems used, this should include some of the following: MPLS, SDWAN, SDN, ATM/ADSL, PDH/SDH, Cisco Routers & Switches, MLPPP, Ethernet, configuring Cisco, Alcatel, Nokia and Juniper Network devices.
Good understanding of TCP/IP protocols & services (TCP/UDP, IPSec, MPLS, Internet, SNMP, DNS, Radius/TACACS+, BGP, EIGRP, OSPF, L2/L3 VPN & Netflow) and Transmission fundamentals
Understanding of MPLS VPN fundamentals and their application within a Service Provider environment, including the application of QoS mechanisms
Experience of provisioning tools, network management applications and network inventories (eg. Cramer) and IP platforms
Knowledge of multi -vendor router and firewall configuration
Must have technical / professional qualifications:
- Computer Science or Telecommunications Engineering
Valid Cisco Certified Network Associate (CCNA) qualification / relevant experience
Preferable: Juniper JNCIA Junos accreditation
Preferable: Valid Cisco Certified Professional qualification (CCNP)
Preferable: SDWAN knowledge (Cisco – Viptela / Meraki, Juniper, VMware VeloCloud, Fortinet & Juniper MIST), 4G, Firewall & IOT.
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