Learning & Development Associate [United States]

 

About the Organization

Out & Equal Workplace Advocates is the world’s premier nonprofit organization dedicated to achieving lesbian, gay, bisexual, and transgender workplace equality. We partner with Fortune 1000 companies and government agencies to provide executive leadership development, comprehensive training and consultation, and professional networking opportunities that build inclusive and welcoming work environments.

Since 1996, we have worked with executives, human resources professionals, Employee Resource Groups and individuals to provide leadership and professional development, education, and research to create workplaces free of discrimination. Out & Equal hosts the annual Workplace Summit where employees and experts from around the world gather to share strategies and best practices to create diverse and inclusive workplaces that foster belonging for LGBTQ people around the world.

Title: L&D Associate

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Position Summary

The Leadership, Learning and Development (LL&D) Associate is responsible for coordinating logistics for the department’s partner learning program and enhanced partnerships, along with providing support for our annual Workplace Summit and Executive Forum events. The LL&D Associate will also be responsible for supporting the creation of new resources and learning content. The successful candidate will have acute attention to detail, project management skills, and enthusiasm for the organization’s vision and mission. In addition, this role will include public facing work, with an emphasis on interpersonal skills, including: facilitation, public-speaking, and relationship-building with corporate change agents.

Reports to: L&D Manager

Supervising: N

Essential Job Competencies:

• Content Management: Oversees the collection, delivery, retrieval, governance and overall management of information in public-facing and internal systems. Designs taxonomies that are logical and informed by user data. Updates content in a timely manner accordance to editorial norms, program changes, and new information. Archives and deletes information when it becomes obsolete.
• Content Development: Conducts needs assessments prior to the development of new content and materials. Leverages accurate and trusted information. Creates content that meets learning objectives while ensuring strategic alignment with organizational strategy, brand, and editorial norms; Integrates and references other organizational content, programs, and offerings to foster continued engagement.
• Leverages Technology Effectively: Aligns to expected norms and behaviors in the use of technology. Utilizes all appropriate elements of technological tools available in a way that is efficient and logical. Maintains a current understanding of technological capabilities and
• Information Gathering & Processing: Locating and collecting accurate data from appropriate sources; sorting and evaluating data to prepare meaningful and concise reports that summarize important information.
• Client Focus: Provides service excellence to internal and/or external clients by responding quickly, appropriately, and accurately to communications. Facilitates answers; Uses appropriate language; De-escalates tense situations; Provides regular updates when an answer is not immediately available.

Duties and Responsibilities:

Partner Learning (60%)

• Support the tracking and alignment of all departmental learning offerings, and maintain metrics, including detailed and organized records of all assigned training, partners through Asana and Salesforce
• Liaise with Corporate Engagement to track and manage partner relationships
• Assist Learning & Development team on analysis, research, data gathering, and content development as needed
• Manage relationships with partner learning points of contact, including onboarding, course selection, scheduling, and post-session follow-up
• Facilitate Foundational webinar offerings, and additional seminars, or other virtual educational opportunities on an as-needed basis

Leadership Development (30%)

• Support the LL&D Manager in creating resources and programming to maximize the impact for LGBTQ+ Gen Z jobseekers
• Support the LL&D team in creating additional resources and programming for other enhanced partnerships on an as-needed basis
• Support the planning and implementation of other leadership development projects as needed
• Support the LL&D team in tracking, collating, and reporting on enhanced partnership, and leadership development work

Event Support (Executive Forum, Summit) (10%)

• Assist with general event organizing and execution onsite as assigned

Other

• Participate in team meetings, staff meetings, and all major organizational events
• Other duties as assigned

Preferred Knowledge, Skills, Abilities, and Other Characteristics (KSAOs):

• Effective collaborator across teams
• Lifelong learner who is comfortable with independent learning
• Interest in and commitment to using intersectional approaches to promote Out & Equal’s mission of workplace inclusion;
• Detail-oriented and quality-focused
• Experience with LGBTQ issues and communities
• Experience handling sensitive and confidential information
• Adaptive and willing to take on a variety of new assignments
• Ability to successfully prioritize, manage, and execute multiple projects with accuracy
• Ability to work effectively both independently and as part of a team;
• Ability to produce results despite changing or ambiguous circumstances

Required Technology:

• Office 365

Preferred Technology:

• Asana
• Slack
• Zoom

Language(s): English

Minimum Education: Bachelor’s degree in Gender and Sexuality Studies, Communications, Social Studies, Political Science, Learning & Development, or a related field; degree can be substituted for an equivalent amount of experience

Minimum Years of Relevant Experience: 0-2 years of relevant experience

Licenses/Certifications: N/A

Location: Remote, DC or San Francisco base preferred.

Exemption Status: Exempt

Position Type: Full-time

Position Level: IC1

Salary:

• • Typical hiring range for high cost of living locations (DC/CA/NYC): $49,751.00 - $66,335.00
  • Typical hiring range for all other locations: $42,289.00 - $56,385.00

Required Travel: 10-20%

Out & Equal Workplace Advocates is an equal opportunity employer and does not discriminate based on any of the following: race, religious creed, color, age, sex, sexual orientation, gender identity, gender expression or gender characteristic, national origin, religion, marital status, medical condition, physical or mental disability, military service or veteran status, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances.

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